Reference

Terms That Govern Your q98com Account

These terms set out what you agree to when you open and use your q98com account — from how deposits clear through JazzCash, Easypaisa, and Raast, to how withdrawals are processed and what happens if something goes wrong.

JazzCash DepositsEasypaisa WithdrawalsRaast TransfersAccount EligibilityPakistan Regions

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What These Terms Actually Cover

q98com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm that you meet the eligibility requirements for your region and that you are accessing q98com where local law permits it. These terms apply to every action you take on the platform — opening your account, funding it via JazzCash, Easypaisa,

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or Raast, placing wagers, requesting withdrawals, and contacting support. We may update these terms when our services change or when regulatory requirements shift. When that happens, we will post the revised version and the change takes effect from the date shown. Continuing to use your account
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after that date means you accept the updated terms. Payment terms are part of this agreement. When you send a deposit through JazzCash or Easypaisa, the transaction is subject to both our terms and the rules of that payment provider. Raast transfers follow the same principle.
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We do not control processing times on the provider side, but we credit your account as soon as the funds are confirmed on our end. If any clause in these terms is found unenforceable in your jurisdiction, the remaining clauses stay in force. These terms are
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governed by the laws applicable in the regions where q98com operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Handle Your Account and Data

Your account security and the integrity of your transaction history are things we take seriously. Here is how we approach the key areas these terms touch on — data handling, account access, and what you can request from us.

Data Retention

We retain account and transaction records for as long as required by applicable regulations in the regions we serve. You can request a summary of your data by contacting support with your account ID.

Account Access

Login uses a one-time PIN sent to your registered mobile number. If you lose access, identity verification through your registered details is required before we restore it.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your cashier settings. You can manage cookie preferences from your browser settings at any time.

Change Requests

To update your registered mobile number, email, or payment details, submit a request through live chat or email with a copy of your identity document for verification.

CONTACT PATHS

Reach Us About Your Terms Query

If something in these terms is unclear, or if you need to raise a dispute about a transaction — whether that is a JazzCash deposit that did not credit or a withdrawal that is pending verification — our support team handles account and policy queries directly. Reach out through any of the channels below and include your account ID and the relevant transaction reference.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering eligibility, payments, account changes, and what to do if something does not go as expected.

Account eligibility depends on local law in your region. You must be of legal age in your jurisdiction and accessing q98com from a region where it is permitted under local law.

Contact support with your JazzCash transaction ID and the amount sent. We will check the confirmation on our end and credit your account or advise on next steps within a reasonable time.

We post updates to these terms before they take effect and show the revision date clearly. Continuing to use your account after the update date means you accept the revised terms.

Send a data request through live chat or email support with your account ID. We will provide a summary of the personal and transaction data we hold for your account.

Submit a closure request through live chat or email. Any pending withdrawals to Easypaisa, Raast, or your bank will be processed before the account is closed and records are retained as required.

The same terms apply across all supported regions. Access and eligibility depend on what local law permits in your specific area, and we do not override those requirements.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoAbout Us InfoFAQ InfoPrivacy Policy

Terms That Govern Your q98com Account

How We Handle Your Account and Data

Reach Us About Your Terms Query

Common Questions About These Terms

01 Who can open an account under these terms?

02 What happens if my JazzCash deposit does not appear in my account?

03 Can q98com change these terms without notice?

04 How do I request a copy of my account data?

05 What should I do if I want to close my account?

06 Are these terms different for players in different parts of Pakistan?

Terms & Conditions

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