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How q98com Handles Your Personal Information

This privacy policy explains exactly what data q98com collects when you open an account, deposit through JazzCash, Easypaisa, or Raast, and use the platform — available where local law in Pakistan permits.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedYour right to access or delete dataNo third-party sale of your information
q98com How q98com Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, update, or remove the personal data tied to your account — including payment records from JazzCash, Easypaisa, or Raast — our support team handles these requests directly. Submit your request through any of the channels below and we will respond as quickly as we can. All privacy requests are treated with the same priority as account and payment queries.

Email Support Send your data request or privacy concern to our support address. Include your registered account number so we can locate your records without delay.
Live Chat Open the chat window from any page inside your account. Describe your privacy query and the agent will route it to the right team.
Account Settings Some data preferences — like marketing contact opt-outs — can be managed directly inside your account settings without needing to contact support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency around your data are not optional extras here. From the moment you create your account to every JazzCash, Easypaisa, or Raast transaction you make, the information moving through our system is handled with care. Below is how we approach the four areas that matter most to you.

Payment Data Security

Transaction details from JazzCash, Easypaisa, and Raast are encrypted in transit and at rest. We never store your wallet PIN or full card number on our servers.

Cookies and Session Tracking

We use cookies to keep your session active and to remember your preferred language and deposit method. You can clear cookies from your browser settings at any time without losing your account.

Account Access Controls

Every login to your account is verified through a one-time PIN sent to your registered mobile number. If we detect a login from an unfamiliar device, your account may be temporarily held pending your confirmation.

Data Retention and Deletion

We hold your data for as long as your account is active and for the period required under applicable rules. Once that period lapses, records are removed from live systems. You can request early deletion by contacting support.

Common Questions About Your Data on q98com

These are the questions we hear most often from account holders in Pakistan about how their personal data and payment information are handled.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa, or Raast. Device and session data is also recorded to secure your account access.

Transaction references and amounts are stored to maintain your deposit and withdrawal history. Your wallet PIN and full account credentials are never stored by q98com.

Yes. Contact support via email or live chat with your account number. We will compile and send the data we hold on your account within a reasonable timeframe.

Send a deletion request through email or live chat. Once verified, we will remove your data from active systems, subject to any retention obligations under applicable regulations.

We share data only with payment processors — such as JazzCash, Easypaisa, and Raast — to complete your transactions. We do not sell your personal data to any third party.

Open your account settings and adjust your communication preferences there. Alternatively, ask our support team to remove you from marketing contact lists and we will action it promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.